The right conference call solution for your business will depend on your budget and feature needs. Save the snack for before or after the call.Never multitask, even if others can’t see you.Provide meeting-related information ahead of time.Respect the agreed-upon meeting length.Consider the following do’s and don’ts when taking part in a business call: This allows everyone to make a good impression and maintain a level of professionalism even if all participants aren’t in the same room. Conference call etiquette is just as important as it is in office interactions. Video conferencing statistics show that almost 90% of employees multitask during video calls. Use the whiteboard and co-annotation feature to brainstorm and collaborate with the team. Screen sharing is a valuable feature for presentation or training, while live transcription converts the entire meeting conversation into a written text document. Make Use of Meeting Engagement FeaturesĮnhance participant engagement by using the interactive meeting tools provided by your service provider. Video conferencing providers like RingCentral and Dialpad use smart features to provide meeting insights in the form of meeting summaries, action items, and keywords. Record your conference calls to save time and effort from taking notes and capture discussions for teammates who couldn’t make it. It’s also good practice to put yourself on mute if you’re not speaking or in a noisy environment. If disruptions are unavoidable, utilize the noise suppression feature on your microphone, headphones, and conferencing app to enhance audio quality. Manage Background Noiseįind a private space in your home or office to avoid causing interruptions during the call. Invest in a lighting product if your space has poor lighting. If you don’t have time to clean, use the blur feature or the pre-installed virtual backgrounds from your video conference provider. Organize your workspace and remove all the visual distractions that are within range of your webcam. For hosts or presenters, important files and screen sharing tools should be accessible. If you’re using video conferencing software, check for software updates to avoid getting download prompts as the meeting begins. Test your conference equipment, such as the webcam, speakers, and microphone, beforehand to ensure they’ll work during the call. Below are some best practices and etiquette tips to ensure a smooth and productive meeting experience for the host and participants. You have to come prepared, whether you’re simply attending or giving a presentation. The active calls will merge into a conference phone call as the hosts dial additional numbers.Īdvanced web conferencing solutions can be a little pricey and require adequate training.Ī conference call is no different from attending a face-to-face meeting. The host adds participants to the call: The host initiates the phone conference by dialing the number of each participant or choosing the contacts in the directory.To join the meeting, the attendees must click the invite link or enter the bridge dial-in number. Select the desired date and time for the call and send the calendar invite to the attendees. The host arranges the conference call: If you’re using a web conferencing service, use your browser or your service provider’s desktop or mobile app to arrange the meeting.Once you’re on the call, wait for the others to enter the meeting. This requires you to input the dial-in number manually and the access code. The host and participants manually enter the conference room: On the desk phone, dial the conference bridge number, which creates a virtual room where users can host or join meetings.Here are common ways to start a conference call: It can be conducted through a desk phone or web conferencing solution, but the latter offers more functionality, such as screen sharing, closed captioning, and cloud recording. How Conference Calls WorkĪ conference call works in the same way as a phone call but connects more than two people. Keep reading to understand what a conference call is, the best practices, and top providers. Conference calls benefit remote and hybrid teams wanting to communicate over long distances. It is typically done over a landline connection or internet-enabled device. A conference call is a meeting where multiple participants connect via audio, video, or web using an access code.
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